How do I get started?
It all starts with a picture! Simply upload your photos Upload your Photos.
What is accepted?
We are interested in any attractive piece that would fit in the home. Below is a list of what we accept:
Please Note – Although we carefully inspect items before acceptance, defective items can be missed and reserve the right to remove any defective items. Once notified, you will have 3 days to reclaim the items before disposed of or donated to charity.
What is not accepted?
Please do not be offended if we do not accept all of your items. Experience has shown what will and won’t sell. We may not accept items housed in a smoking or pet environment. We retain the right to decline items for consignment based on current inventory levels, your asking price, condition or past experience.
What about holiday or seasonal items?
About 6 weeks before major holidays we will start accepting decorations and holiday items. Seasonal items that do not sell need to be picked up within a week after the holiday. If not reclaimed within two weeks after the holiday, they will be donated to charity.
How do I prepare my items?
As you prepare to bring your items to the shop, ask yourself, “Would I buy it in its current condition?” If not, take a minute to dust, polish, clean or vacuum your item. We may not accept items that are not adequately prepared for sale – and if we do, we may charge a handling fee to clean, polish, touch-up, repair, etc. Attention to details will make the difference in how well an item looks and sells. Remember, the key to a profitable sale is quality control and presentation!
When can I bring items to the shop?
Bring your items to the shop Monday through Friday from 10 – 5. Our busiest day is Saturday, but if that’s the only day you can stop in, please call first.
Do you provide pick-up and delivery?
Yes -We offer delivery service for “van-sized” items for a nominal fee within a 10-mile radius. We are limited by size and weight so please inquire. Fees for pick-up are paid at time of pick-up to our driver and fees for delivery are paid at time of purchase in our showroom. For large or heavy items, we will be happy to put you in touch with a local delivery service that does business with other local consignment shops.
Can I check the sales status of the items I’ve consigned?
As an added service, consignors may monitor their account and inventory on-line via the “Consignor Log-in” button on our website. Please, no phone calls for status checks.
How long is the consignment period?
We maintain consignor contracts for 9 weeks. This results in a constant turnover of quality goods, promoting high repeat shopper traffic.
How are prices set?
Our staff will discuss pricing with you when you bring in your items – we call it the intake screening. Usually consigned furniture will sell between 25% and 35% of the original retail value, accessory pieces a little higher. We price items based upon the quality, condition, age and popularity of the item. By using information that you supply (age, original cost, history, last cleaning or reupholstering and your expectations) along with our knowledge, we strive to obtain the best return for your merchandise as possible. If you can not wait for the intake screening, you may also authorize us to price your merchandise for you.
Are there markdowns?
Markdowns will occur on a monthly basis. If we think the price of your merchandise should be adjusted during the final markdown, you will be consulted. Additional reductions may apply during holiday specials or quarterly sales.
What percentage will I make?
We are partners with you on a 50/50 basis in regards to Furniture. With everything else, you will receive 40%. If you wish to take your proceeds in store credit, you will receive an additional 10% as a bonus from us! We retain the other portion for our efforts in selling and displaying your belongings. We’re here to work for you: We operate seven days a week to sell your home furnishings and display your items in attractive, well-lit, eye-catching settings. We advertise the store location and hours using several media venues and have a great website that allows thousands of interested buyers to preview what’s in our showroom. We accept all major credit cards. And our staff is great at assisting buyers with their decorating needs.
Are there any hidden or additional fees?
There are no hidden fees.
When am I paid?
Consignor’s checks will be ready for pick-up at the shop by the 10th of each month for accounts amounting to $20 or more, generated by the previous month’s sales. For consignors who live out of town, checks are mailed on the 10th of each month and will have $2 deducted to cover postage and handling. Or if you prefer, at the time of your intake screening, you may indicate you wish to have your checked mailed. The same $2 fee will apply.
What happens if my items don’t sell?
At the time of consignment, we will ask you to indicate how to proceed, should your item not sell. You will have two options:
What happens if I forget to reclaim my items?
After the end of your contract, you have a 7-day grace period in which to make arrangements to retrieve your items. During the intake screening we will establish a FINAL PICK-UP DATE and it will be noted on the inventory intake sheet. It is also shown online in your inventory list. We will not call or contact you to remind you. It is your responsibility to track the expiration and FINAL PICK-UP DATE. Anything that is left beyond that date will be sold or donated. All proceeds will go to charity.
Do you have insurance to cover my items?
The Wabi Sabi Shop has general liability insurance and coverage for our business property. However, since we do not own the items you consign with us, you may wish to cover any items of exceptional value under your home-owners/renters insurance policy. We can not be held responsible for any damage, breakage, loss by fire, water, theft or other loss to the item.
Intake Form, Terms & Conditions, Consignors Agreement
Terms and Conditions
ACCEPTANCE OF MERCHANDISE: The Wabi Sabi Shop, LLC, reserves the right to accept and sell items we determine to be saleable. Items that are missing parts or broken will not be accepted. All items must be clean, in good condition, currently in style and in demand. We may not accept items housed in a smoking or pet environment. We reserve the right to refuse items due to condition, current inventory levels or past experience.
PRICING: We will work to arrive at a favorable sales price, but may decline to receive some items if we think the expected price is too high for the resale market. Once a price is established, we will not sell it for less. Markdowns will follow a 10 % reduction every 21 days. (Additional reductions may apply during holiday specials or quarterly sales in Nov, Feb, May, and Aug.) If we think the price of merchandise should be adjusted during the final markdown, the consignor will be consulted. Seasonal merchandise will be reduced 50% two weeks before the holiday. Unsold items become the property of WSS one week after the holiday and will then be donated to charity.
CONSIGNOR PAYMENTS & FEES: A one-time $15 account set-up fee will be deducted from consignor’s first check. Any item requiring WSS to clean, touch-up, or repair will be charged $1/minute and be deducted from the consignor’s check. Specific costs incurred to make items saleable may be itemized and will also be deducted from the consignor’s check (i.e. batteries, special light bulbs, etc.). A nominal administration fee will be applied to all items. This will not affect the consignor’s payment; the buyer pays the fee.
INSURANCE DISCLAIMER: We will take exceptional care of the items consigned, however, merchandise is the consignor’s until sold. Please cover items of exceptional value under home owners/renters insurance policy. Our liability will be limited to making appropriate and timely payments for items that we sell. WSS will not be held responsible for any damage, breakage, loss by fire, water, theft or other loss to the item.
SALES: All of the furniture and decor items you see on the Wabi Sabi Shop website are used, some more than others. For this reason we require that you see the items first hand and inspect each for any defects, flaws, or blemishes they may have before purchasing. WE OFFER NO REFUND OR RETURN POLICY ON ANY ITEM. ALL SALES ARE FINAL.
LAYAWAY: We do offer, for your convenience, a layaway plan. We require 50% down payment on any layaway and ask that you complete the sale within 2 weeks. If you do not complete the sale, we will retain 50% of your down payment for the loss of sales time. We consider Layaways to be a purchase, not your opportunity to "decide".
HOLDS/STORAGE: We will keep purchased items in the store for 3 days after you complete your purchase. During this time, please make arrangements for pick-up and delivery. Any time beyond the first week will be charged at $10/day storage fee.
DELIVERY: We offer delivery services within a 10-mile radius of the shop for “van-sized” items. The delivery fee will be charged at the time of purchase. Buyer must provide someone to unload and carry the item from the van to the house. For large or heavy items, we will be happy to refer a local delivery company. You can work out the details with them.
PICK-UPS: Please bring everything needed to transport items when picking them up. We do not keep ties, straps, padding, or other necessary transportation items available in the store. We can not help load items due to workmen’s comp issues, so please bring someone to help load large and heavy items
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Information Collection and Use: Your privacy is important to us. The Wabi Sabi Shop is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Wabi Sabi Shop requests information from several points of our website which require a user to provide their contact information (such as name and email address). This information is used to contact the viewer about the services on our site for which they have expressed interest.
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Links: This web site contains links to other sites. Please be aware that The Wabi Sabi Shop is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security: This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line. Sensitive information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers becomes locked, as opposed to un-locked, or open. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users´ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
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